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About Carer’s Network

We’re a local accredited home care service provider, offering a full range of in-home care services through government funded care.
Here to help, listen, understand your needs and make everyday life a little easier.
Come Say Hello at Forest Hill Chase!

Mission Statement

We bring proficient, courteous home and care support services to clients within a secure environment. Our staff are trained, qualified and vetted, building trust and making a positive contribution to both the service and the lives of others.

Vision

Carer’s Network believes every client has the right to live in the comfort and familiarity of their own home. We tailor our support to each person’s unique needs, not the other way around. So our clients stay independent for as long as possible. Continuity of care sits at the heart of this. Every client is matched with a dedicated Care partner and wherever possible, clients also keep the same carer. This means support stays consistent and personally tailored.

Our Values

The strength of Carer’s Network comes from within, a reliable, professional team dedicated to embodying our values in everything we do. We make an organisational promise to care for our clients ethically with compassion, accountability and respect.

Compassion

We approach our clients and carers with genuine empathy, understanding, and kindness in every interaction.

Accountability

Every client is matched with a dedicated Care Partner, ensuring continuity of care so you always know exactly who to call and can rely on consistent, dependable support.

Integrity

We operate with honesty and transparency in everything we do, as a My Aged Care certified and NDIS-registered provider held to strict compliance standards.

Client-centric

You choose your carer, your schedule and how your support is delivered. We build our services around your needs, not the other way around.

Diversity

We believe in the strength of an inclusive workplace, including people with disabilities, Aboriginal and Torres Strait Islander people, mature-age individuals and LGBTIQA+ people.

Come have a cuppa with us!

We’d love to meet you in person and chat about your care. No cost, no obligation, just a welcoming chat about how we can support you.

Why Carer’s Network?

Big enough to help you, small enough to care

Carer’s Network is proudly local, large enough to support and care for our clients, with a tight-knit and dedicated team of professional staff. Our network remains small enough so that you are dealt with directly, known personally, and Carer’s Network is always accountable to our clients.

Registered, certified provider held to standard

Carer’s Network is a My Aged Care certified and approved disability (NDIS, TCA, DVA, WorkSafe) home care services provider. Our staff are qualified and certified to ensure they are compliant with all statutory regulations that govern our sector.

24/7 call service

Carer’s Network offers an internal 24/7 call service, so you’ll always speak directly to someone at our organisation, not an outsourced call centre.

Our in-home carers are hand-selected

Our team of qualified and fully experienced in-home support workers are hand-picked by our dedicated in-house team of recruiters and have been thoroughly vetted and police checked. All our support workers receive on-going training and support through mentoring and professional development programmes.

Our Carers

A Dedicated Care Partner who actually knows you

No matter how much or how little support you need, we match every client with a Dedicated Care Partner. They’ll be at your side from the very first conversation. Your Care Partner gets to know you and your unique situation, and guides your care journey every step of the way.

Let’s Meet for a Chat

Come meet us over a cuppa at our Clayton office, or we’ll come to you. No cost, no obligation, just a chat about how we can help.

Book Free Consult

History of Carer’s Network

Carer’s Network has been operating since 2017, helping clients across Melbourne, Bendigo and Ballarat stay independent in their own homes. We believe independence is central to quality of life and everything we do is built around helping our clients achieve and maintain it.

Recent News

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