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About Our Carers

About the people who provide our clients with high quality in-home care services.

Big enough to help you, small enough to care.

Our team of support workers are fully qualified and certified in accordance with all statutory regulations governing our sector.

Carer’s Network strives for service excellence in supporting some of the most vulnerable in our community, and consequently seeks to employ committed, attentive, and compassionate staff to care for you and your loved ones.

We are sensitive to the special needs of our clients and take on board all cultural and linguistic differences.

About Our Carers

In-house Recruitment

All our support workers are handpicked by our team of internal recruitment consultants to ensure that they are best suited to assisting you, or your family members.

Cultural Sensitivity

Where possible, Carer’s Network will recruit to accommodate our clients’ specific requirements such as preferred language or cultural fit.

Minimum Qualifications

All staff are required to undertake a Certificate III in Individual Support (or equivalent). Many have Certificate IV qualifications in ageing support or disability. Our health professionals are qualified and registered.

Screening and Checks

All Carer’s Network staff are fully screened and complete mandatory police checks and working with children checks when appropriate.


We equip our staff with training that is specific to the needs of the people they work with and to ensure that they are compliant with all statutory regulations that govern the sector.


All staff undertake training in First Aid and CPR, manual handling, and fire safety training at regular intervals.

Continuous Learning

Our staff are regularly provided with additional training and professional development opportunities for the safety of both staff and clients.

About Carer’s Network

We are an accredited private home care service provider offering a range of home care services through government funded care.

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Become a Carer

We are currently expanding our team of dedicated, passionate, and committed support workers who share the same core values as us.


Frequently Asked Questions About Our Carers

Do you have your own care staff or do you use sub-contractors?

Carer’s Network directly employs all our own Carers, who are handpicked by our dedicated in-house recruitment team. Additionally, Carer’s Network regularly recruits care and support staff on behalf of other organisations as our recruitment team excel at locating highly skilled and professional Carers.

Can you guarantee that I will have the same care worker?

Our internal rostering team works closely with our Carers in supporting you the way you wish, including matching you with your care team.

Can you provide staff who speak a particular language?

Where possible, Carer’s Network will attempt to accommodate any and all cultural and linguistic diversity requirements of our clients and seek out support staff who speak our client’s language or are familiar with their cultural mores.

Carer’s Network celebrates and takes pride in the diversity of our support staff. We value the different and varied perspectives of our support staff who hail from a variety of culturally and linguistically different backgrounds. Carer’s Network is an equal opportunity employer and we celebrate diversity. We are committed to creating an inclusive environment for all our employees and clients.

Can you guarantee qualified, experienced and caring staff?

Carer’s Network guarantees that our Carers are fully qualified and abide by all statutory regulations governing the aged and disability sector. Our carer’s hold a minimum of a Certificate III in Individual Support or equivalent, with many holding a Certificate IV, Diploma, or even degrees in Nursing.

All our care staff are fully screened for prior criminal history nationally and internationally, against the Victorian Disability Worker Exclusion Scheme, and if required hold Working with Children Checks.

Our carer’s hold their full Driver’s License, and are certified in CPR and First Aid; which are maintained in compliance with statutory regulations. Finally, our dedicated in-house recruitment team seeks out excellent support staff dedicated to what they do best, caring. Our staff are highly experienced in the provision of care and support services.

Carer’s Network supports and enables our carers to do this by facilitating ongoing training and professional development opportunities.

How do you check for quality of delivery by your staff?

Carer’s Network conduct regular performance evaluation and appraisals of all our Carers. Whilst additionally providing for open, ongoing, honest, direct communication channels for our Clients to discuss any issues, queries, or concerns without prejudice. Our Carer’s are regularly given opportunities for performance development and training in all relevant areas.

What process do you have in place if I want to request a change of care worker?

Feedback relating to staff allocated to support and care for you can be provided at any time without prejudice, and another Carer will be allocated to your care immediately. There are no notice periods or cost implications if this were to occur.

Carer’s Network is dedicated to maintaining a culture of open communication, transparency, and accountability. Our clients are at the heart of everything we do, and Carer’s Network is dedicated to caring for our clients in the way they wish to be cared for.