We are a certified and registered NDIS provider offering NDIS in-home services and supports to people living with physical or psychosocial disability. Proudly servicing Melbourne, Bendigo and Ballarat.
Get in touch for a friendly, no-obligation chat over a cuppa to see how our services can help make life at home a little easier.
How We Can Help
We provide exceptional support to individuals with diverse and complex needs. One of our standout offerings is our specialised service in NDIS High Intensity Daily Personal Activities. Our qualified and experienced team will take their time to understand your goals and provide you with the services that support you in living independently.
Important Update
NDIS Changes: What You Need to Know
Recent updates to the NDIS have been widely discussed, and it’s natural to have questions about what they mean for you or your loved one. We’ve broken down the key changes in a clear, straightforward way, including what’s happening now, what’s changing later, and what stays the same.
NDIS and Disability In-Home Support
The NDIS is designed to support people with disabilities in living an ordinary life. It helps individuals achieve greater independence, increase community involvement, gain employment, pursue their goals and improve their health and well-being.
As a trusted disability support provider in Melbourne and Regional VIC, Carer’s Network offers comprehensive NDIS in-home support tailored to your needs. We also provide NDIS in-home services to individuals who are not NDIS-funded, offering private support options to help you live independently. At Carer’s Network, you’ll be paired with a Dedicated Care Partner. They’ll assist you in accessing the services and supports outlined in your NDIS plan or tailored private care plan.
Your Dedicated Care Partner
At Carer’s Network, every client is paired with a Dedicated Care Partner. A single, consistent touchpoint who can visit you face-to-face and and remains your contact for the long term.
They help you access the supports outlined in your NDIS plan and keep your family and support team updated every step of the way.
Come have a cuppa with us!
We’d love to meet you in person and chat about your care. No cost, no obligation, just a welcoming chat about how we can support you.
Built on Values, Driven by Care
Our team is committed to offering comprehensive support with a personal touch. We will genuinely get to know you to ensure you receive the high-quality in-home aged care services you deserve.
We are made up of the following:
Compassion
We treat our clients and carers with empathy, respect and kindness in every interaction.
Accountability
We take responsibility for our actions and decisions, offering dependable and consistent care you can count on.
Integrity
We uphold the highest integrity, ensuring honesty, transparency and ethical practices in all our care and operations.
Client-centric
We prioritise client well-being and satisfaction, tailoring our services to meet their unique needs.
Diversity
Our workplace is built on inclusivity, supporting individuals with disabilities, Aboriginal and Torres Strait Islander people, mature-age individuals and LGBTIQA+ communities.
About The NDIS
The National Disability Insurance Scheme (NDIS) provides funding to 500,000 Australians living with permanent and significant disability to access services and supports they need
The NDIS supports people with disability to take the lead and make informed decisions about their supports, including the selection of their preferred service providers.
Eligibility and Applying to the NDIS
You may be eligible to access the NDIS if you:
- Are aged between 7 and 65 years
- Live in Australia and have Australian residency
- Have a permanent and significant disability
To determine whether you can apply for the NDIS, you can answer some simple questions as a guide.
To apply to the NDIS you can download an Access Request Form, or visit the link via the button below:
What are the costs?
Our pricing is in line with the pricing arrangements set by the NDIS. Price regulation is in place to ensure that participants receive value for money.
The best resource for detailed and up-to-date Pricing Arrangements and Price Limits is via the NDIS. If you need assistance with pricing information and costs, our experienced team is happy to help.
What is the NDIS?
Watch the video below for an overview of the National Disability Insurance Scheme:
Why Carer’s Network?
Accredited private home care services provider
Carer’s Network provides approved services and supports in accordance with the NDIA’s strict quality and safety standards. We are proud to be both a Registered and Certified NDIS Provider, to read about the difference between Registered and Certified click here.
Disability support tailored to you
We’ll work alongside you to ensure you are getting the supports that will help you achieve your individual goals. No matter how little or how much support you need.
Qualified and experienced team
At Carer’s Network, our support workers hold qualifications and training certifications relevant to disability support, ensuring we comply with the NDIS Practice Standards.
In-house support team
Our team of fully qualified and experienced in-home support workers are hand-picked by our dedicated internal team of recruiters and have been thoroughly vetted and police checked.
Additionally, our HQ support team is in-house, from 24/7 rostering to after-hour support. This means you can expect a high standard of service no matter who you interact with or what time you contact us.
Dedicated Care Partner
No matter how much or how little support you require, we match all our clients with a complimentary Dedicated Care Partner.
Resources
Participant Service Charter
The NDIS Participant Service Charter is a document that explains what you can expect from the NDIS. It has been updated with 2022 legislation changes. It sets out what the NDIS is going to do over the next two years to deliver a Scheme that meets participants’ expectations.
Self-management
Self-management is when you manage your NDIS funding. It lets you think creatively about how you can use your funds to best meet your needs. The NDIS website provides a great resource for those participants self-managing their NDIS funding:
Complaints
If you have concerns about any aspect of your NDIS Support experience (or a loved one’s), it’s important you raise them.
You can contact Carer’s Network any time about any concerns you may have and you can do so anonymously via our “Your Voice” platform. Additionally, you can raise complaints directly with the NDIS Commission:
Contact Us
Fill out the form below, or call us on (03) 8488 9982 to arrange an obligation-free consultation. We can also answer any questions you may have.
Recent News
Discover more about NDIS and disability in-home support services.
Self-Managed vs Plan-Managed vs Provider-Managed NDIS
Getting your first NDIS plan is a big moment. But along with the funding comes…
